Contact Information

Administration Office:
45 McIntosh Drive
Markham, Ontario L3R 8C7
Telephone: 905-946-9700
Fax: 905-946-2535
Toll Free 1-800-263-3564

SMWIA Local 30 Union Office:
190 Milner Avenue
Toronto, Ontario, M1S 5B6
Telephone: 416-299-7260
Fax: 416-299-7734
Toll Free: 1-800-368-3562

Administration Office Staff:

Member Eligibility and Contributions

NameTitleExt.Roles & ResponsibilitiesEmail
Suprena WallaceAdministrator265o Member Eligibility
o Member inquiries (Health, Productivity, Vacation Pay)
o Employer Contributions and inquiries
swallace@mcateer.ca
Melissa WaughAdministration Team Lead237o Union office inquiries
o Escalated member inquiries
o Escalated employer inquiries
o Eligibility
mwaugh@mcateer.ca

Pension

NameTitleExt.Roles & ResponsibilitiesEmail
William NkemaigniPension & Benefits Administrator238o Member Pension inquirieswnkemaigni@mcateer.ca
Debbie Deguchi Pension & Benefits Administrator 259 o Escalated Pension inquiries ddeguchi@mcateer.ca

Disability

NameTitleExt.Roles & ResponsibilitiesEmail
Troy FernandesSenior Disability Administrator249 o Long Term Disability Claims
inquiries
tfernandes@mcateer.ca
Mary SpadaDisability Administrator262o Short Term Disability Claims
inquiries
mspada@mcateer.ca

Health and Welfare Claims

NameTitleExt.Roles & ResponsibilitiesEmail
Suresh TumkurTeam Leader, Claims234o Claims processing and inquiriesstumkur@mcateer.ca
Isa SantosClaims Supervisor242o Claims processing and inquiriesisantos@mcateer.ca
Bader SayeedClaims Administrator236o Claims processing and inquiriesbsayeed@mcateer.ca
Janet KingClaims Administrator252o Claims processing and inquiriesjking@mcateer.ca
Lucy Sistilli-FurlanoClaims Administrator281 o Claims processing and inquiries lsistillfurlano@mcateer.ca

Executive Assistant

NameTitleExt.Roles & ResponsibilitiesEmail
Flora KoitsisExecutive Assistant221o Provides administrative supportfkoitsis@mcateer.ca

Management Team

NameTitleExt.Roles & ResponsibilitiesEmail
Veronica TsengManager of Pension Administration251o Oversees the day to day operations of the Pension Administration Teamvtseng@mcateer.ca
Enas RazackManager, Benefits Administration260o Oversees the day to day operations of the Benefits Administration Team (including eligibility and contributions)erazack@mcateer.ca
Ippy SerratoreManager of Client Relationships230o Client issues and inquiriesiserratore@mcateer.ca
Kimberly HoustonManaging Director257o Oversight of Operationskhouston@mcateer.ca
Jeff TendijowskiSenior Pension and Benefits Consultant270o Governance and Plan Designjtendijowski@mcateer.ca
Susan BirdPresidento Governance and Plan Design Leadsbird@mcateer.ca